SMS and messaging consent
How customers opt in to service messages from Otrev
Where consent is given
Customers contact Otrev first. Consent to receive service messages is collected at the point of ordering, before payment, with this checkbox text:
The same notice is shown in the Contact section of otrev.com and in section 6 of the Terms of Service.
What we send
- Order confirmation and receipt of documents.
- Notice that a draft document is ready for review.
- Reminder of the customer's own response deadline (for example, the landlord's 21-day deadline).
We do not send marketing or promotional messages and we do not message anyone who has not contacted us first.
Opting out
Reply STOP to any message to stop all messages. Reply HELP or email support@otrev.com for assistance.